MODIFY YOUR SUBSCRIPTION

To request a cancellation, pause, or change to your subscription, please complete the form below.

Please note:

  • Requests are processed within 5 working days. You'll receive an automatic confirmation email after submitting the form and another email once your request has been processed.

  • Cancellation and downgrade requests must be submitted at least 10 days before your next renewal date and after your minimum subscription period has ended.

  • Pause requests are available for up to 1 month at a time.

Looking to extend a class card? This form is only for subscription requests. If your class card expired within the last 30 days, please click here to request an extension.